FAQ

  • What is Sensory Northwest (NW)?

    SensoryNW is an inclusive sensory gym and play space designed for children of all abilities, focusing on therapeutic play, sensory exploration, and community building.

  • Who is SensoryNW for?

    We welcome all ages and abilities. Our equipment is specifically designed for children under five, individuals with disabilities of all ages, and anyone seeking a low-key, sensory-friendly play environment.

  • Where are you located?

    We don't have a physical location yet but are planning to open in the Portland Metro area. Stay connected by signing up with your email or following us on social media for updates!

  • What are your hours of operation?

    Open play: Monday-Friday 10am-6pm. Saturday 9am-1pm.

    Events: Saturday-Sunday 2pm-8pm.

  • Can we visit first before buying a day pass or membership?

    Absolutely! We encourage you to come see the space and get a feel for our community. Please call to schedule a first time visit. We offer a 1 week free pass to see if your child will enjoy the space.

  • Do parents need to stay with their children?

    Yes, parents or guardians must stay with their children while using the play space.

  • Can someone else bring my child to open play?

    Yes, the membership is tied to the child. Anyone can bring your child as long as they have the entry code.

  • What should my child wear?

    We recommend comfortable clothing that allows for movement. Socks are strongly recommended for safety reasons for those who will wear them, and we ask that shoes be removed before entering the play areas. We understand some children do not like to wear socks and will never force your child to wear them.

  • What should I do if my child needs a break during playtime?

    We have designated calming spaces where children can relax if they need a break. Our staff is available to assist you if your child requires additional support.

  • Can my child receive therapy during their visit?

    We do not provide therapy services directly at SensoryNW during open play, but we welcome families to use our space for therapeutic play. Please check with your therapist for specific recommendations. We do have therapists (PT, OT, SLP, SLP) on site during special hours for our Thrive members.

  • Is there a family discount?

    Yes, we offer 20% off for each additional child.

  • Are there any discounts or financial assistance available?

    We want Sensory NW to be accessible to as many people as possible. We plan to secure grant funding and business partnerships for sponsorships.

  • Do you offer Wi-Fi?

    Yes, free Wi-Fi is available throughout the facility.

  • Can I share my child’s experience at SensoryNW on social media?

    Yes! We love to see the joy our sensory spaces bring to families. Please tag us on social media or use our hashtag so we can share your experience.

  • Can SensoryNW host field trips for schools or other organizations?

    Absolutely! We welcome field trips from schools, daycares, and other organizations. We can create a tailored experience to meet your group’s needs. Contact us for more details on booking a field trip.